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Privacy Policy

Personal Data Processing Information pursuant to Regulation (EU) 2016/679 – GDPR

Last updated: June 2026

1. Data Controller

The Data Controller responsible for processing personal data collected through the website https://marufruttidimare.it is:

MARU S.r.l. – Frutti di Mare di Ganzirri
Registered office: Via Lago Grande 52, Ganzirri – Messina – Italy – 98165
VAT Number: 03616660837
Email: ma.ru.ganzirri@gmail.com
Telephone: +39 380 697 6792

2. Purpose of this Privacy Policy

This Privacy Policy explains how MARU S.r.l. collects, uses, stores and protects personal data of users who visit the website, create an account, purchase products online or use the available contact services.

Personal data is processed in compliance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable Italian data protection laws.

3. Types of Personal Data Processed

When using the website, the following categories of personal data may be collected:

  • Name and surname;
  • Email address;
  • Telephone number;
  • Shipping and billing address;
  • Tax code or VAT number when required for invoicing purposes;
  • Information related to purchased products and orders;
  • Messages sent through contact forms, email or WhatsApp;
  • Technical browsing data and cookies.

4. Purposes of Processing

Personal data is processed for the following purposes:

  • Managing online orders and purchases;
  • Preparing and delivering purchased products;
  • Managing customer relationships;
  • Issuing invoices and fulfilling legal obligations;
  • Providing customer support via email, telephone or WhatsApp;
  • Website analysis through authorized statistical tools;
  • Managing advertising tools where the user has provided consent.

5. Customer Account

The website allows users to create a personal account to view previous orders and make future purchases easier.

Users may request deletion of their account by contacting the Data Controller.

6. Payment Methods

The website allows payments through:

  • Credit/debit card;
  • PayPal;
  • Stripe;
  • Bank transfer.

MARU S.r.l. does not directly store complete payment card details. Payment information is processed directly by the relevant payment providers according to their own privacy policies.

7. Product Shipping and Delivery

The data required for delivery may be shared with logistics and shipping providers in order to complete deliveries, including fresh and refrigerated seafood products.

8. Third-Party Services

The website may use the following services:

  • Google Analytics for website statistics;
  • Google Maps to display the company location;
  • Meta Pixel for analytics and advertising purposes, subject to user consent;
  • WhatsApp for customer communication;
  • Netsons as hosting provider;
  • Complianz for cookie management.

9. Cookies

The website uses technical cookies necessary for the correct operation of the platform and, with user consent, analytical and marketing cookies.

Cookie preferences are managed through the Complianz Cookie Management system.

10. Data Retention

Personal data is stored only for the period necessary to achieve the purposes for which it was collected and in compliance with legal and tax obligations.

11. User Rights

According to Articles 15-22 of the GDPR, users have the right to:

  • Access their personal data;
  • Request correction of inaccurate data;
  • Request deletion of personal data;
  • Request restriction of processing;
  • Object to processing;
  • Request data portability.

Requests may be sent to:

MARU S.r.l.
Email: ma.ru.ganzirri@gmail.com

12. Right to Lodge a Complaint

If users believe that their personal data has been processed unlawfully, they have the right to lodge a complaint with the competent Data Protection Authority.

13. Changes to this Privacy Policy

MARU S.r.l. reserves the right to update this Privacy Policy at any time. Users are encouraged to periodically review this page for any changes.